Autodesk Inventor® Hardware Web Site


Last Updated
8/17/2010
Autodesk Inventor® R10 Install/Hardware/Graphics Information

 
  1. Errata

    1. Can't uninstall after installing a deployment image using Inventor R10 + SP3a
    2. FLASH (1406) error while Installing or Uninstalling or Restricted user can't run Inventor
    3. Product serial number displays as 000-00000000
  2. Graphics Highlights

    1. Nvidia Nview
  3. Applications and hardware that Conflict with Inventor

    1. JFax or Efax software
    2. Google Desktop Search
    3. Intel Graphics on the motherboard
  4. Applications that Conflict with Installation of Inventor

  5. System Requirements Before Installation

  6. Graphics Requirements Before Installation

  7. Special Installation Situations

    1. To Avoid Reboots during a Deployment Install
    2. MSI Issues
    3. Service Pack Issues
  8. Installation Issues?

    1. Hijackers that block installation
    2. Not enough space on the OS drive for the Content Center
    3. MSDE_CC (MSQL for Content Center) does not install
    4. SubAware workaround for standalone Inventor 10 network install
    5. How can I put the content of my Media on a server for use by others?
  9. Peripherals

  10. General information for using Inventor

  11. How to Disable the Content Center

Errata 

  1. Can't uninstall after installing a deployment image using Inventor R10 + SP1 + SP2 + SP3a

This command line allows Inventor R10 SP3a to be uninstalled. On the problem system: Click on start, then Run. Then paste the line into the Run dialog and press Enter.

Msiexec.exe /x {7F4DD591-1000-0409-0001-7107D70F3DB4} REINSTALLMODE=vomus

Graphics Highlights

Nvidia nView

If you use the Nvidia nView desktop Manager, it must be configured such that the nView Desktop Manager does not apply effects to Invenetor.exe.

  1. If you are using nView just to spread the display over multiple monitors, it works fine.
  2. To use effects, Inventor must be excluded from the applications to which the effects are applied.
    1. This is done by adding Inventor as an application using a custom nView Desktop Manager settings.
    2. Then make the custom effect setting "Disabled".
    3. If nView effects are enabled for Inventor, either Inventor will freeze or the nView effects will be disabled for all applications when Inventor starts.
  3. Nvidia is working on this issue

 

Applications and hardware that Conflict with Inventor

JFax or Efax software:
  • Version 3.5 of eFax Messenger is compatible with Autodesk Inventor® 9 & 10.
  • Earlier versions of eFax Messenger are not compatible with Autodesk Inventor®. Workaround:
    1. Open Messenger Plus.
    2. Select HELP, LIVE MENU SETTINGS... from the menu bar.
    3. Select HIDE ALL.
    4. Select OK.
    5. Reboot
    Google Desktop Search:
    The Google Desktop search facility downloads an Excel AddIn which has a corrosive effect on Inventor’s interaction with it’s Excel files (iPart, Parameters, Positional Representations, etc). Google Inc has been informed about this and a fix is expected. In the mean while, Inventor users are advised to employ either of the two following techniques to disable the Google Excel AddIn:
    • Start Excel, and disable the Google AddIn using the Tools | COM AddIns menu item. If this menu item does not show up then use the Tools | Customize menu item and pull in the COM AddIns menu item from the Tools Category.
    • Modify the following registry value from “3” to “2”: HKEY_CURRENT_USER\Software\Microsoft\Office\Excel\Addins\Office.Desktop.Google.com\LoadBehavior
    Intel Graphics on the motherboard
    The best advice is to use a Workstation card certified on this site. To use the Intel 915G chipset check the certifications on this site. Please use the diver we have posted. It is the first production driver from Intel. It was released on May 4, 2005. All previous drivers were Alpha or Beta drivers. They should not be used. The 915G chipset from Intel has been certified with limitations (Yellow).

    Applications that Conflict with Installation of Inventor

  • The file Riched20.dll cannot go through the "BlackIce" firewall onto a system. The result: 1) An AutoCAD/MDT deployment image cannot be built on a server running BlackIce. 2) An AutoCAD/MDT deployment image cannot be installed on a workstation running BlackIce. Workaround: Either disable BlackIce for these operations or configure it to let this file pass. Support at BlackIce has confirmed that this is intentional.
  • The Inventor installers in The Autodesk Inventor® Series and Autodesk Inventor® Professional packages are not Microsoft Logo Compliment. Inventor must not be installed by Advertisement. If this is done, the product cannot be uninstalled. This is a side effect of the technology that lets multiple versions of Inventor run on the same workstation.
  • CAUTION: Attempting to change your mind while uninstalling Microsoft SQL, may leave SQL in a damaged state. I was not able to recover from this problem, and restored my system from a backup.
  • Starting with Flash 8a, the Flash player changes registry permissions such that Inventor 10 has problems installing or uninstalling. See http://usa.autodesk.com/getdoc/id=TS1056239 for the solution. This applies to both Inventor R10 and R11 installs.
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    Special Installation Situations

  • To Avoid Reboots during a Deployment Install: Within the Inventor and the Professional modules install process, both install third party software before they install the Autodesk products. Sometimes, the third party software may request to be rebooted before it is used. On some clean systems, the fact that we do not reboot during the Inventor install process may cause an installation error. The simple solution is to reboot and restart the installation. It should complete correctly the second time. The information below is presented for the system administrator who wants to make sure all of these modules are pre-installed, thus preventing reboots during the installation of deployment images.
  • Order Description CD1 or DVD/Inv1_....10 location Reboot, suppress, and silent option Note
    1 MSI Runtime 3.0 v2
    Bin\acadfeui\msi\WindowsInstaller-KB884016-v2-x86.exe
    /quiet /norestart
     
    2 .NET Framework Runtime 1.1
    Bin\acadfeui\support\dotnetfx\dotnetfx.exe
    /q /c:"install /l /qb"
    Not a lower or higher version, exactly .net 1.1 is required to run Content Center
    3 .NET Framework Runtime 1.1 SP1
    Bin\acadfeui\support\dotnetfx\NDP1.1sp1-KB867460-X86.exe
    /I /Q
     
    4 Microsoft WSE 2.0 Runtime
    Bin\acadfeui\support\wse\Microsoft WSE 2.0 Runtime.msi
    /qb
     
    5 MDAC 2.7
    Bin\acadfeui\support\mdac_typ.exe
    /q:a /c:"setup.exe /qnt"
     
    6 MSDE ContentCenter Instance
    Bin\acadfeui\Support\MSDE\ InventorMSDEsetup.exe
    /q
    Required if only Content Center installed in local machine
    7 Autodesk Inventor 10
    Bin\acadfeui\Setup.exe
       

    All of the above products may require reboot after installation, however you can suppress reboot until just before sequence 6.

  • MSI Issues: MSI 3.0 v2, shipped with Inventor 10, supports all languages that Autodesk supports.
  • If an Autodesk Vault Server appears to conflict with the MSI installed on workstations, please double check that the instructions were followed correctly while setting up the server. A user error in this process has caused the MSI installer on workstations on the same domain to not work.
  • Service Pack Issues: Autodesk service packs are distributed as .exe files. The Network Installation wizard, needs a .msp file for the patch. To extract a .msp version of the patch from the .exe:
    1. Copy the service pack to x:\Temp. Where "x" is the drive you have selected to use.
    2. Do not type the quotes in the following.
    3. From the start menu, select Run and type "cmd"
    4. Type "x:"
    5. Type "cd \"
    6. Type "cd \temp"
    7. Type: "Inventor10_ais_SP1.exe /e Inventor10_ais_SP1.msp". This will place the msp version of the patch in your x:\temp folder.
    8. Rule: File names with spaces must be enclosed with double quotes.
  • Inventor service packs are not independently self contained (as are AutoCAD based service packs). They are "historical". That is, each one must be applied in sequence. When building a deployment image for say SP 2 of a given release.
    1. Create a new base deployment image, adding the Service Pack as a patch. This produces the SP1 state.
    2. To create SP2, modify the just created SP1 deployment image to create a fully deployment image with both SP1 and SP2.
    3. Additional modify steps are required for additional service packs.
    4. For the Autodesk Inventor® Professional product,the same process must be followed to create the deployment image for the AIP modules.
  • For the AutoCAD based products, just build a deployment image from the distributed media + the current service pack. Repeat this process for each new service pack.
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    System Requirements Before Installation

  • Use Windows update to install MSI 3.1 V2 or later. Since the Autodesk R10 AIS and AIP media was pressed, Microsoft has managed to introduce a problem in their MSI 3 installer and then a fix for the problem. To make sure that you are not using the problem version of the installer, in Internet Explorer, go to Tools > Windows Update. After windows update initializes, select "Custom Install" You will see a High Priority update of "Microsoft Windows Installer 3.1" if it is not yet installed. Failure to do this may damage the MSI installer on your system. This issue has only been seen on a small number of systems.
  • Microsoft Windows 2000 Professional SP4 or Microsoft Windows XP Professional Sp1 or SP2. As a practical matter, all critical updates from Microsoft (including office products) should be installed before contacting Autodesk for support.
  • Updating workstations to current Microsoft levels will usually avoid installation problems and increase security.
  • If the Content Center is to be installed on your local system, file and printer sharing MUST be enabled. Search on "file and printer sharing" in windows help for information on how to do this.
  • Autodesk Inventor software may be shipped in DVD format. If you would like CD format, fill out the business reply card and send it back to us for fulfillment.
  • Future releases will be on DVD format by default.
  • Please refer to http://www.autodesk.com/inventor-graphic-cards (this site) for the latest information about graphic cards and drivers.
  • An Internet connection is required for internet downloads and Subscription Aware access.
  • Microsoft Excel 2000 or later is required for iParts, iFeatures, thread customization, and spread sheet driven designs.
  • NetMeeting 3.01 or later for web collaboration
  • Installs on New systems: These may have an installation error, because a reboot has been suppressed in our installation script. Workarounds: 1) Reboot and try again. 2) Install the needed items from the list the Special Install Situations section, in order. If asked to reboot, do so.
  • Microsoft recommends that the size of the virtual memory swap file should be set to twice the size of the physical memory in the system. If your are using the /3GB option on Windows XP, SP1+ Pro, the size of the swap file should be set to 4GB.
  • Microsoft Internet Explorer version 6.0, SP1. (Note that Autodesk Inventor® Help and tutorials may require Windows Update 811630 to repair script errors.)
  • After installation, a workspace of 1GB minimum is required for the Undo file and other Autodesk Inventor® temporary files. The default location is defined by your TEMP environment variable. You can change this location by running Autodesk Inventor® and changing the location of the Undo file. Actions, such as repair, related to the SQL data base for the Content Center may require a TEMP space up to 3 times the size of the database file (3 x 1.2GB).
  • When removing Autodesk Inventor®, if you have just recently run the application, you may get a message that the Remove function cannot be performed because cdilla10.exe (or cdilla64.exe) is still running. Exit the Remove function and wait several minutes for cdilla10 and cdilla64 to unload, and then try again. If this fails, you may need to logout or restart your system before you can remove Autodesk Inventor®.
  • Hard drive space requirements:
  •  To install and use Autodesk Inventor®
    Recommended
    Preferred
    Description Part and assembly design (less than 1000 parts). Large Assembly modeling (more than 1000 parts)
    Processor Intel® Pentium® 4, Intel Xeon™, or AMD Athlon™ processor 2GHz or better Intel® Pentium® 4 3+GHz, Intel Xeon™ 3+GHz, or AMD Opteron™ processor 3GHz or better
    Disk Space on the Operating system drive 1.3GB if Content Center is installed otherwise 0.1 GB 1.3GB if Content Center is installed (Complete install) Otherwise 0.1 GB
    Disk Space which may be relocated by installing Inventor to a different drive 1GB (Complete install) 1GB (Complete install with Vault client)
    Scratch disk Space (TEMP directory) which may be relocated 1.2 GB after install, up to 3.6GB during install 2+ GB (with Undo file set to 1GB) after install, up to 3.6GB during install
    Total minimum disk space 3.5GB 4.3GB
    RAM 1GB or more 3GB or more Windows XP Pro 3GB mode is supported
    Graphics Card 128 MB OpenGL Capable 128 MB OpenGL Capable Workstation Class with full CAD support
  • Please note that disk drive technology and the amount of physical memory has a significant impact on performance.
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    Graphics Requirements Before Installation

  • Graphics card and driver information can be found at: http://www.autodesk.com/us/inventor/graphic_cards/
  • Crash on file open/new with NVIDIA graphics cards: Inventor R10 will crash or have other fatal problems when creating the first graphics window using a Nvidia driver from 6.14.10.5214 to 6.14.10.6720 inclusive of both ends. The problem is worse on some systems than others. These drivers are rated RED - Do not use. Inventor will switch to GDI Generic emulation mode for these drivers.
  • ATI graphics cards: For Inventor 10, the "Autodesk Inventor" setting has some serious problems, especially when using the "Content Center" or "Autodesk Inventor Studio". The default setting is even worse. Testing with driver package version 8.083... (6.14.10.6497) or 8.103... (6.14.10.6521) has shown that the AutoCAD application setting does not have these problems. All existing ATIU drivers require this change.
  • Laptops with ATI graphics: If "Enable POWERPLAY(tm)" is checked, graphics hardware acceleration is lost when running on battery power. Inventor reverts to software emulation to run the graphics.
  • Matrox: At this time. Matrox does not have a working driver for Autodesk Inventor® Professional 10 Products. Matrox drivers are rated Yellow (information) as they still work with Autodesk Inventor® Series.
  • Modern workstation graphics cards require 32-bit color (true color) to enable hardware acceleration. The performance of Autodesk Inventor® depends on the graphics card hardware acceleration. For additional information about hardware issues and tips, explore this site.
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    Installation Issues?

  • Hijackers: Some search tools like NTsearch.com and coolwebsearch are in reality Hijackers that take over parts of your system. NTsearch prevents any MSI installer, like the ones from Autodesk, from running.
  • If you don't have enough space on the OS drive for MS SQL (MSDE) and the OS drive is NTFS, you can mount a new drive partition under Program Files\Microsoft SQL Server while this is still an empty directory. This will logically become part of the OS drive. The fact that it may be physically a different drive, will be transparent to the software. I tested a size of 5GB.
  • If MSDE_CC (MSQL for Content Center) does not install:
  • SubAware workaround for standalone Inventor 10 network install: If Inventor was installed directly for the supplied media as a network installation, there is no place to enter the required serial number. Please use Regedit to enter the serial number. Go to HKEY_LOCAL_MACHINE\SOFTWARE\Autodesk\Inventor\RegistryVersion10.0\System\License. Locate <Path>\Inventor.exe:SerialNumber and enter the correct serial number.
  • How can I put the content of my Media on a server for use by others?
    1. For DVD media: Make a directory with the same name as the DVD properties (Inv1_Series10 or Inv1_Pro10) and copy the contents of the DVD to it.
    2. For AIS on CD media: Make a directory Inv1_series10. Under this directory, make a directory for each CD (except Inv2_series10 and Inv3_Series10_CC), with the same name as shown in explorer properties (Inv1_series10, ACADM2006_MDT, Vault4). Next copy the contents of each CD to it's directory. For Inv2 & 3 navigate to bin >acadfeui > cabs and copy all of the cab files to the same directory under Inv1_series10 directory on the server.
    3. For AIP on CD media: Do the same as step 2, except "Series" becomes "Pro". (Inv1_Pro10, Inv4_Pro, ACADM2006_MDTPro, Vault4) and a new one is added for the modules (Inv4_Pro10)
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    Peripherals

  • IOmega: Do not eject the zip drive while Autodesk Inventor is running.
  • If your Logitech mouse is slow when Autodesk Inventor® has the focus, check your mouse setup in the control panel. If you have a check box labeled: "Disable acceleration in games," clear the check mark. The driver is treating all OpenGL applications as games.
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    General information for using Inventor

  • As part of our Continuous Improvement process, Inventor contains a Customer Error Reporting (CER) system. When Inventor has an abnormal termination, you will be prompted to send a mini dump to Autodesk. To do this, you must have an internet connection. Please include an email address to enable the Rapid Response Team at Autodesk to contact you if they need more information.
  • Autodesk Inventor® 10 (Series and Professional) stores the prior versions of a document as separate files in a folder called "OldVersions" located in the same directory as the current document.
  • The resolution of images inserted into sketches depends on the display resolution. If the display is set to 16 bits, a full color image can degrade significantly. For best results, use 32-bit resolution.
  • Temporary files may remain on your system after a process is terminated. Monitor your default windows working directory (%USERPROFILE%\Local Settings\Temp) and clean it out as needed.
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    How to Disable the Content Center

    If you do not want to install MSDE (Microsoft SQL) on your system, or otherwise wish to exclude the Content Center from your installation, then:

    1) Set read-only for the CC libraries.

    2) Do a minimum install or disable the Content Center installation:

     

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